Refund Policy
A legal disclaimer
The information provided in the refund policy is intended to clearly outline the terms and conditions of services provided by Battle's Cleaning. By inquiring and using our services, you agree to the policies stated below. This policy is designed to protect both the client and Battle's Cleaning and may be updated at any time without prior notice.
Refund Policy - the basics
At Battle’s Cleaning, all services are non-refundable once completed due to the nature of cleaning services. Payment secures your appointment time, labor, and service provided. We are committed to delivering high-quality results. If you are not satisfied with your cleaning, you must notify us within 24 hours of your service so we can address any concerns. We will make reasonable efforts to correct any issues to ensure your satisfaction.
Service Satisfaction & Policy Details
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No Refunds: Refunds will not be issued for completed services.
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Re-Clean Guarantee: If you are unsatisfied, we will return to fix missed areas reported within 24 hours.
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Timely Communication: Clients must report concerns within the specified timeframe to qualify for a re-clean.
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Access to Property: Clients must provide access for any follow-up service if needed.
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Expectation of Results: While we strive for excellence, results may vary depending on the condition of the space prior to service.